Email Marketing Communication From Polarn O. Pyret (Odin Retail Ltd)
When you create an account on this website you will be given the option to join PO.P+ to receive benefits and information from Polarn O. Pyret (trading in the UK and Ireland as Odin Retail Ltd) by e-mail about products, promotions or special offers which we feel may be of interest to you.
If you have joined our PO.P+ benefits programme either in one of our stores, or by opting in online you agree that you do not object to us contacting you about products, offers and promotions via e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
If you do not wish to be contacted for any such purposes, please ensure that you do not tick the ‘Join PO.P+’ box when you go through the account creation or shopping process.
Opting out of this:
You may unsubscribe from our email contact list at any time by clicking the ‘unsubscribe’ link within the PO.P+ emails, or by e-mailing theteam@polarnopyret.co.uk with subject "PO.P+ ENEWS UNSUBSRIBE"
Back in stock and coming soon email notifications (Odin Retail Ltd.)
When products are not in stock or due into stock soon, customers may be able to sign up to email notifications that will be sent to them as soon as that item in the size selected becomes available. For this we use a third party called 'Back in Stock'. You will opt in on a per item basis and we will only email you about the items you have opted in against.
Opting out of this:
- You can opt out by emailing us at theteam@polarnopyret.co.uk with the subject line Back in stock - OPT OUT
- Or on each 'Back in stock' email you can click 'manage your notifications' where you will be taken to all the product notifications you are signed up to, here you can unsubscribe from each individually or all items.
SMS Marketing Communication from Polarn O. Pyret (Odin Retail Ltd.)
From time to time we may choose to send you SMS on your registered mobile phone about products, promotions or special offers which we feel may be of interest to you. Please note that we work with {firetext}, a company that manages the SMS marketing on behalf of Polarn O. Pyret (Odin Retail Ltd).
Opting out of this:
- You can opt out by responding with a “STOP” message and thereon, we shall stop sending you SMS unless you re-subscribe to get notified.
- You can also unsubscribe from our SMS contact list at any time by clicking on the this link.
Direct Mail Postal Communication From Polarn O. Pyret (Odin Retail Ltd)
From time to time we may choose to send you direct mail in the post about products, promotions or special offers which we feel may be of interest to you.
Opting out of this:
You can opt out by emailing theteam@polarnopyret.co.uk with subject "PO.P DM OPT OUT" and include your Customer ID number or postal address so that we can locate your records.
Direct Mail Postal Communication 3rd Parties
Please note that we work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to help the retailers understand consumers’ wider buying patterns.
From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them via post, based on what they like to buy.
Only postal data is shared with Abacus and is not shared directly with the other retailers. However, from time to time you may receive Direct Mail on behalf of other relevant retailers.
Opting out of this:
You can opt out of this at anytime by sending a request to Epsilon Abacus to remove your details from the Alliance, please email them at nomail@epsilon.com letting them know your full name and address. Alternatively, you can do it via telephone on the Abacus helpline: 020 8943 8049. The team will be happy to suppress your details so that you don’t get cold mail in the future.
Their Customer Care team can tell you more about their service and provide advice on how you can limit the amount of cold mail you receive.