Terms and Conditions

The terms and conditions apply to the use of the www.polarnopyret.co.uk website. By placing an order with us, you are agreeing to accept these terms and conditions.

Please note, these terms and conditions can potentially change at any time, and it is up to you to check these terms and conditions regularly before ordering products in case there are any changes. If you do not agree with the terms and conditions set out below, you should not use or access these websites.

If you have any queries relating to our terms and conditions, please contact the Customer Service team before placing an order.

Policy Information

General Terms

General information on your representations, payments, colours, prices, acceptance, orders, liability and trademarks can be found here.

Privacy Information

Click here to find out more information about our privacy policy.

Your Personal Information

You can find out more about the types of information we collect and how it is used with legitimate interest here.

Marketing Communications

Find out here about your consent to marketing communications and how tow opt out of each service.

Cookie Policy

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time. You can find out more about how we use Cookies here.

#YESPOLARNOPYRET

We love to see our clothes in action on social media and sometimes we ask for permission to share these pictures across our various channels. By responding to our request with the hashtag #yespolarnopyret you agree to the following link

Promotions

Terms around our promotions, offers and voucher codes can be found here, including back dating and extending offers.

Data Regulations

More information on data, our mailing list and 3rd party data sharing agreements can be found here.

PO.P + Membership Perks

All the information around out PO.P+ Membership scheme can be found here, including introductory offers, ongoing perks, exclusive vouchers and re-subscribing

Refer a Friend

Key terms and conditions for our refer a friend system, this covers both the referrer and referee. Click here.

Competitions

Find out about the rules around any competition or prize draws that may feature on this site, the Polarn O. Pyret UK and Ireland Facebook page, Instagram account or promoted via our E-newsletter communications or via in store entry cards by clicking here.

PO.P Repairs

Terms and conditions for our free PO.P Repairs service can be found here.

PO.P Second Hand

Full details on items accepted for PO.P Second Hand and voucher redemption can be found here.

Trustpilot Reviews

Click here for information on how Trustpilot use your data

Delivery Policies

All of our delivery policy information can be found here. Including Royal Mail, DPD Express and Saturday deliveries

Return Policy

For all information on our returns and refund policies, click here.

For any queries contact us via email theteam@polarnopyret.co.uk . Customer Services are open from 9am-5pm Monday to Friday. We are closed weekends and bank holidays.