UPDATE 19th DECEMBER = We are temporarily closing our London stores in accordance with the most recent Government guidelines. Please check your area regarding tier restrictions.

In our stores that remain open, we want to assure you that we are strictly following government guidelines to make your PO.P experience the best it can be.

• Shields at cashdesks
• Limited amount of people in store at any one time
• Card payments only
• Extra surface cleaning
• Hand sanitiser points
• Social distancing signage
• Face coverings must be worn
• Changing rooms are shut
• Limited amount of customers at a time
• Please shop alone as much as possible

We have extended our online returns period to 90 days giving you extra peace of mind


1st Floor
Grand Arcade Shopping Centre
St Andrews Street

01223 306518

Normal Hours

Mon - Fri: 9am-6pm
Sat: 9am-6pm
Sun: 11am-5pm
Bank Holiday: 10am-4pm

Hours starting 2nd December

Mon - Sat: 9am-5pm
Sun: 10am-4pm

Christmas Day: Closed
Boxing Day (26th): Closed
New Years Day: Closed

Fenwick Kingston

Bentalls 3rd Floor
Wood Street
Kingston upon Thames

0208 541 6842

Normal Hours

Mon - Fri: 9.30am-6pm
Sat: 9am-7pm
Sun: 10.30am-5pm
Bank Holiday: 10am-6pm

Fenwick Newcastle

3rd Floor
Fenwick Dept Store
Northumberland Street
Newcastle Upon Tyne
NE99 1AR

0191 232 5100 Ext: 2220

Normal Hours

Mon - Fri: 9am-8pm
Sat: 9am-7pm
Sun: 10.30am-5pm
Bank Holiday: 10am-4pm

Hours starting 2nd December

Mon - Fri: 9am-9pm
Sat: 8am-7pm
Sun: 10.30am-5pm

Christmas Eve: 8am - 5pm
Christmas Day: Closed
Boxing Day: 9am - 6pm

Tunbridge Wells


Unfortunately this store is now permanently closed and will not re-open. We would like to thank all our Tunbridge Wells customers for their support over the years.

Westfield Stratford

13 The Arcade
Westfield Stratford City
E20 1EH

0208 519 1461

Normal Hours

Mon - Fri: 10am-9pm
Sat: 9am-9pm
Sun: 12pm-6pm
Bank Holiday: 10am-9pm

Westfield London

Westfield London Shopping Centre
Ariel Way
W12 7GD

0208 749 0455

Normal Hours

Mon - Fri: 10am-10pm
Sat: 10am-10pm
Sun: 12pm-6pm

You can also find a small selection of our best selling outerwear and new collections at selected John Lewis & Partners stores:

  • Edinburgh
  • Leeds
  • Oxford Street
  • Glasgow
  • Peter Jones
  • Nottingham
  • Bluewater
  • Newcastle
  • Reading
  • Solihull
  • York
  • Norwich
  • Aberdeen

Please note: these stores follow their own host store procedures, offers and events. PO.P vouchers and discounts are not valid in John Lewis stores or online.



Sustainable clothing for all children that's fun to wear, comfy & stands up to all kinds of play...


Since 1976

PO.P began with the aim to bring working families quality clothes that are easy to care for...


Outerwear experts

For over 40 years we have tested our outerwear to ensure it stands up to play & adventure...



One of our main goals is to help protect the environment and be a leader in sustainability...